EFFECT OF ORGANIZATIONAL CULTURE ON ORGANIZATIONAL PERFORMANCE (A STUDY OF KAM INDUSTRY NIGERIA LIMITED)

One of the biggest obstacles to corporate performance is the group's cultural differences. Some organizational managers struggle to create an effective organizational culture and integrate individual norms and beliefs, which negatively affects their productivity and performance. Thus, using data from Kam Industry Nigeria Limited, this study was carried out to investigate the effect of organizational culture on organizational performance in the city of Ilorin. The study also aimed to investigate the impact of decision-making on improving service quality and the relationship between innovation and better quality of service. For this study, a descriptive research strategy was chosen. 3000 workers at Kam Industry in Ilorin, Kwara State, made up the study's population. Stratified sampling was used to choose a sample size of 352 employees, and the respondents were given 352 copies of the structured questionnaire. Multiple regression statistics were used to evaluate the data in order to test the hypotheses. The results showed that innovation has a substantial impact on better quality of service with a Beta (?) value of 0.284 and P-value of 0.033 < 0.05, and decision making has a significant impact on better quality of service with a Beta (?) value of 0.218 and a P-value of 0.002 < 0.05. According to the study's findings, organizational performance and culture are significantly correlated, and thus suggested that the organization create a positive and productive organizational culture that fosters innovation and decision-making.

1 29 Mar, 2024

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