TECHNOLOGICAL INNOVATION AND THE PERFORMANCE OF NATIONAL IDENTITY MANAGEMENT COMMISSION IN NIGERIA

Technological innovation has profoundly influenced the operations and the performance of National Identity Management Commission (NIMC) in Nigeria. The study examines technological innovation and performance of NIMC in Nigeria. The specific objectives of the study were to; examine the effect of Collaboration on the performance of NIMC in Nigeria; determine the effect of Ideation on the performance of NIMC in Nigeria. The study employed survey research design. The population of the study consists of 576 staff of NIMC selected from six states to represent six Political Zone in Nigeria, such as (Kogi, Adamawa, Kano, Enugu, Rivers and Lagos). The primary source of data was used via questionnaire to obtained information from the respondents. The study employed descriptive and multiple regression analyses to test the two hypotheses formulated. The study revealed that; collaboration and ideation significantly enhances the performance of the NIMC in Nigeria through fostering innovation, improving efficiency and ensuring stakeholder satisfaction. The study concluded that, integrating advanced technologies, NIMC can significantly enhance its operational efficiency, improve data accuracy and streamline identity management processes, these improvements lead to better service delivery, increased stakeholder satisfaction and overall organizational effectiveness. The study recommended that, NIMC should continuously invest in cutting-edge technologies, including artificial intelligence, machine learning and blockchain, to enhance the accuracy security and efficiency of identity management processes.

0 18 May, 2025

pg: 13

JBMIC PORTAL SYSTEM

Contri. 3+